×

Terms Of Service

Your website is fast, secure & always up – so your visitors & search engines trust you.

Welcome to HosterDeal Terms Of Service

HosterDeal has been providing web hosting, Domain Registration, and Web Design services to clients worldwide. We have a liability to protect each client and provide the best services ever existing. If you receive the services of HosterDeal are agree to the following terms of service:

Account Setup and Email

We setup the client’s domain hosting account after receiving full payment and check the payment balance before the account activation. It is your responsibility to ensure the email address on file is current or up to date. We send all hosting cPanel login details to your providing email address. If you provide any false contact information it may result in the termination of your account.

Payments and Renew

When you order our domain and hosting, you are buying a pre-paid service. All payments will be paid in advance using bKash, Rocket, Nagad mobile banking, Bank Transfer, or cheque. Renewal notices will be sent via email from 1 to 30 days before the renewal date.

If you are unable to renew the service to the last renewal date, your hosting and domain will be suspended and we are not responsible for any data loss. For web hosting plans, we will not setup your account without any paying. Clients are encouraged to pay by bKash as it is the easiest way to handle payment at this time in Bangladesh.

Late Payments

All accounts are billed according to the dates they were first activation date. If you will not pay for service renew in 7 days before the renewal date, your account will be suspended as the end date of payment. If you will not pay for service renew in 30 days after suspended, your account will be terminated. You will receive some email reminders till deactivation.

Transfers

Our technical team is always ready to help you to transfer your site to us from another hosting. We always try to do the best transfer of your all data from old host to our host. In fact Hosting transfer is not our duty, it is just a bonus service.

HosterDeal will transfer maximum one account for share hosting, 25 accounts for Reseller, 50 accounts for VPS and 100 Accounts for a dedicated server for free first time. You have to pay fees for more transfers.

Content Not Allowed

  • Hacking related content
  • Sexual content/ adult content
  • IRC Scripts/Bots
  • Proxy Scripts/Anonymizers
  • Pirated Software/Warez
  • Hacker sites/archives/programs
  • Such a Scripts that run corn job less than 30 minutes interval
  • E-mail Marketing Scripts

Backups and Data Loss

If you use any service of HosterDeal is at your own risk. Our backup service is run on Friday or Sunday of each week, and provided to you as a courtesy. HosterDeal is not responsible for files and data residing on your account.

You agree to take full responsibility for your files and data transferred and to maintain all appropriate backup of files and data stored on our servers. Backups will not be provided for accounts that have been suspended or terminated for any reason.

Cancellations and Refunds

HosterDeal reserve the right to cancel, suspend and restrict access to the account at any time with or without notice. If you are unhappy with the services you receive from HosterDeal during the first 30 days of service received (Only Hosting), you may request a full refund.

You must describe a detailed reason as to why you are canceling. If we are unable to solve the problem within a short time, we will provide a full refund to you. If clients violate the terms of services and suspended in that case refund will not be offered even if asked for cancellation and then agreed to continue using services can’t ask a second time for a refund.

Refund Policy

If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 30 Days. There are no refunds past the 30 Days period.

Refunds are not available for .COM, .NET, .ORG or any other domain names, SSL Certificates, Domain Transfer In fees, Domain Transfer Out fees, or any other products or services provided by HosterDeal through other companies.

No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.

Credit on your account cannot be refunded and must be used for purchases and renewals.

Setup fees are non-refundable.

Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 Days money-back guarantee.

Any funds sent to HosterDeal which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.

Free Domain Conditions

A free domain name will be registered for you with a premium hosting package when you will pay yearly.

Only one domain will be registered free of charge per account.

Minimum hosting term of 3 months, after which you will be free to transfer the domain to another host should you wish. The domain also may not be transferred to another client during this time.

If you cancel your hosting before the 3 months paid period HosterDeal reserve the right to cancel or resell your domain.

The offer applies to .com, .net, .xyz domains only.

Affiliates

Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area. You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.

Resellers

Resellers may use their website for personal use or to sell to their own clients. Resellers cannot host free accounts under any circumstances.

Discount Vouchers

  • Only one voucher can be used per transaction.
  • If the order value is lower than the value of the voucher, the remaining amount is lost.
  • Discount vouchers are restricted to one per customer.
  • Vouchers can be redeemed against the purchase of any Shared, Reseller or Dedicated service.

Amendments

These Terms and Policies may be amended in any respect at any time by HosterDeal upon the posting of the amended Terms and Policies on the terms of use section of the Service. Your continued use of the Service will be deemed consent to any such amended Terms and Policies. If you do not wish to continue to use the Service as a result of any such amended Terms and Policies, you may provide notice of your wish to terminate your use of the Service to HosterDeal.